The ability to use our emotions constructively - to become more aware of them in ourselves and others - is a powerful way to build relationships and reach our goals.

In this video, Matthew Ferrara shares his experience with helping people learn more about their emotional intelligence, offering ideas for increasing this unique personal strength. Learn how to deepen your self-awareness of emotions and immediate reactions, then apply techniques that helps redirect our emotions towards positive outcomes. Topics include:

What is emotional intelligence and how does it work?
What are trigger events and how do emotions get us off track?
What are the four characteristics of emotional intelligence and how can we build our purposeful understanding of these traits?
Examples of how emotional intelligence appears in our personal lives, relationships and even social media interactions
Recommendations for further study and practice to improve your emotional intelligence.

Please let us know thoughts about this session in the comments below. We encourage you to share this recording with anyone you believe can benefit from the ideas and technique. Please also consider taking our survey about this class and future class topics.

Other Writings on Emotional Intelligence

[VIDEO CLIP] The Power of One Good Thing

Using The One Good Thing activity with your clients, colleagues, and your sphere can drown out the noise of the media and instill confidence.

[VIDEO CLIP] Will the Media Just Give it a Rest?

It’s time to tell the media to take a break! Imagine if 1.5 million real estate professionals reached out to ONE person a day and said, “Let me share the rest of the story. We’ve got this!”

[VIDEO CLIP] What if the Market of Today was Here to Stay?

What if exactly how the market is today is here to stay?

What if bringing a listing on and selling it in 30 days is here forever? What if entering the market and buying in 30 days is here forever?

First of all, I don't find that scary.

[VIDEO CLIP] A To-Be Not a To-Do List

Ditch your to-do list and start writing a to-be list. When you define who it is you want to become you’ll be inspired and excited to put together an action plan rather than working from a to-do list.

[VIDEO CLIP] - Forget about THE Market and Start Thinking about YOUR Market

Video Clip - Forgetting about THE market and taking a good look at YOUR market.

Time for All Things

I find myself saying, “Take your time,” a lot these days. It’s not just because of supply chain disruption or staffing shortages. In an era of instant download and same-day delivery, time has become a two-headed monster. We want things to happen faster than an electron; yet we risk forgetting that dealing with people is about

Moments that Matter!

The Road Less Taken

Somehow I’ve found a way to focus on what I bring to the table, how I can offer value, and how the client will be better off with ME than without ME.

When people have asked me to compare myself to other companies, I’ve always declined.

Benefit of the Doubt

When we give the benefit of the doubt to others, we also give ourselves permission to reframe the world.

The Future Starts in Your Mind!

There are so many signs of a great future ahead, especially after a long period of turmoil and dread. A good look at data, sentiment and simply the smiles again on people’s faces tell us that optimism never fades.

For good thoughts make for great growth!

Be There

Note to Self: How you show up is just as important as what you do when you’re here.