Matthew Ferrara, Philosopher

All posts tagged Opinion

Why great salespeople should resist ratings schemes in exchange for leads.  Read more

It's easy to spike the ball when you win. But how we react to setbacks is an important indicator of our long term success.  Read more

So many customer service failures could be solved with the tiniest effort on the part of companies' reps. For example...  Read more

So what's it going to be - iPads or Ouija boards for future REALTORS? Please, make this statue-burying nonsense stop!  Read more

Bloomberg Surveillance interviewed Jonathan Miller of Miller Samuel, Inc., last week. Too bad it was the Friday before Christmas, because Mr. Miller's message should have been heard by everyone interested in the housing market.  Read more