TECH HOTLINE

“I was expecting technology support, instead I got a full blown customer service center.”

Since 1990, our company has been focused on the mission of modernizing the real estate industry. We know how real estate professionals work – the tools they use, and the tools they should be using. Our unique focus on the real estate industry means we “get it” as a call center for REALTORS. when you are trying to maximize an existing investment such as a corporate website or back-end tools for listings, virtual tours or email, we understand the needs of real estate agents, managers and brokers.

Our state-of-the-art call center, located in Massachusetts, leverages the latest telecommunications, internet and database technologies to offer you the advantages that come from a dedicated call-center. Our costs are almost always going to beat doing it in-house, because our economy of scale means you get the support you need without duplicating the hardware, management and infrastructure we’ve already made. Our call center size and refined procedures are how we can handle 95% of all calls with no wait time, all day, every day. We even own our own telecommunications subsidiary to ensure maximum uptime – even during a crisis.


We currently offer our TECH HOTLINE services in three ways:

• Technology Support for Everyone
  Our TECH HOTLINE On-Demand services are ready for anyone who needs direct, instant access to friendly technology experts without paying hundreds per call to technology vendors.

• TECHHotline for Associations As the industry continues to change, your membership needs to remain focused on listing and selling homes, not fixing their computers. Our fast, friendly, affordable TECHHotline for Associations provides the support your members need to stay on top.