Matthew Ferrara, Philosopher

All posts in Management

Here's a look at what leadership might make possible if it changes its focus from problems to opportunities.  Read more

[VIDEO] Matthew Ferrara explores the unique advantages leaders create by taking the actions that only leaders can take.  Read more

Four opportunities smart companies are pursuing today.  Read more

Tim Cook's firing of Scott Forstall last week heralds a new, darker era of management style at Apple. One we don't recommend anyone copy.  Read more

So many customer service failures could be solved with the tiniest effort on the part of companies' reps. For example...  Read more

What if sales organizations learned to recruit sparingly? Matthew Ferrara takes a look at this from the real estate industry perspective.  Read more

How can managers help their entire sales team become more productive? Here are five tips that top producers tell us their managers used to help them improve their performance.  Read more

Need new sales people? Lots of perfect candidates are all around you!  Read more

Some great advice given to one of America's greatest industrial heroes. Needed today, more than ever.  Read more

For five years, we've heard agents and managers say they were "waiting for the market to come back." Well, it has, but funny, it doesn't look anything like they expected. Now what?  Read more

Everyone's trying to do more with less these days. Yet great chefs always taste their food before sending it into the dining room. Can today's companies make decisions for the real world, not just spreadsheets?  Read more

Why are some companies having their best year ever, while others are languishing, or worse, failing? Even in the middle of a Great Recession, you can create your own success story, if you're willing to make the tough calls. Dare you read on?  Read more

Managers can play a vital role in developing their sales team's social media presence with these daily steps to maximizing the social conversation.  Read more

Why do some people and companies consistently make changes while others keep doing what they've always done - right to the bitter end? Here are four common change-barriers that come from inside ourselves.  Read more

It's common to hear agents, reporters and consumers complain that the housing market is being hurt because "credit is too tight." They make it sound like banks are being stingy, when in fact, credit isn't something the banks provide at all. Here's why.  Read more